CHICAGO – Jan. 12, 2015 – Adreima, a national provider of healthcare revenue cycle management solutions, today announced the acquisition of HealthCPA, a leader in patient advocacy and consumer engagement services. Using its proprietary cloud-based technology, HealthCPA helps patients navigate and understand their health insurance bills and medical costs, improving both patient satisfaction and cash collections for providers.
"We are excited to welcome HealthCPA's team, expertise and technology to Adreima," commented Bob Wilhelm, CEO of Adreima. "Healthcare providers remain under continual pressure to improve financial performance. Contributing to the difficulty is the shift to consumer payments due to the increase in high deductible health plans. Patient obligations are estimated to exceed $250 billion annually and are expected to continue to increase. We believe HealthCPA's patient engagement services will help Adreima better serve our clients by enhancing two key metrics for them: patient experience and cash recoveries."
Based in San Mateo, California, HealthCPA combines proprietary technology, an online patient portal, and a nationwide team of advocates to assist clients with cash collections on self-pay receivables, overturn denied claims, and increase patient satisfaction. HealthCPA serves healthcare providers throughout the country, including industry leaders such as Cedars-Sinai Medical Center.
"Our patients have been delighted by the services HealthCPA provides, which also support our revenue cycle objectives in a world of increasing patient payments and complexity of reimbursement systems,” said Patricia Kittell, Vice President at Cedars-Sinai Medical Center.
HealthCPA's advocates utilize the company's proprietary, service-enabling technology to provide concierge-level service to patients through the bill-payment process, including educating and reviewing medical costs, resolving billing and claims problems, and facilitating payment.
"We are thrilled to join the Adreima team," said Isabelle King, President of HealthCPA. "Teaming with an industry leader like Adreima allows HealthCPA to better serve our clients and further support our mission of improving the patient experience."
Adreima provides patient-centered, clinically-integrated revenue cycle management services to approximately 600 hospitals nationwide. This unique approach, combined with a comprehensive revenue cycle perspective, ensures clients achieve results by recognizing the full value of services provided. For additional information on Adreima, visit www.adreima.com.
Lynn Zimmerman, Senior Director of Marketing
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